Customer First Award for Excellence

 
Poway Chrysler Jeep Dodge Ram is a proud recipient of the J.D. Power Customer First Award for Excellence for 2019.

We have been proven to provide the best sales and service experience to our patrons. Here at Poway CJDR, we have always had a customer-first approach to our business and we would like to thank our Poway community for your continued support!

The Customer First Award was presented to Poway for our achievement of the highest level of customer experience in the 5 areas of Performance Measures, Process Validation, Employee Survey, Training Certification, and Faculty Certification.





Performance Measures - Key measures of your process and people-performance.

Process Validation - Core, essential dealership processes that drive customer experience.

Facility Certification - Professional, clean 
and comfortable facilities.

Employee Survey - Employee feedback to help build stronger teamwork and professionalism.

Training Certification - Continuous learning and growth.


Hours

  • Monday 9:00am-9:00pm
  • Tuesday 9:00am-9:00pm
  • Wednesday 9:00am-9:00pm
  • Thursday 9:00am-9:00pm
  • Friday 9:00am-9:00pm
  • Saturday 9:00am-7:00pm
  • Sunday 10:00am-6:00pm

Location

Poway Chrysler Dodge Jeep Ram

13811 Poway Rd
Directions Poway, CA 92064-4855

  • Sales: (866) 688-6485
  • Service: 888-302-9386
  • Parts: (866) 981-0463

Contact Us

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